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Rehabilitative Care in Central East
Soins de réadaptation en Ontario du Centre-Est
Program: Regional Crisis Intervention
Organizations: Matawa First Nations Management
Matawa First Nations Management - Chief's Council
Description of Services:
  • Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
  • Acts as the liaison between the communities and Nishnawbe-Aski Nation in regards to responding to regional crisis situations
  • Provides training to each community's crisis coordinators, volunteer crisis teams and community members
  • Provides support to community crisis coordinators with office procedures, documentation and reporting
  • Facilitates intervention, counselling and support group services for community members who are experiencing some form of crisis
  • Maintains and updates a Regional Crisis Response Manual that includes all the Matawa Territory communities Crisis Response Plans
  • Support services provided can include:
    • Debriefing and stabilization
    • Identification of issues and appropriate referrals to community and regional resources
    • Spiritual support
    Services provided for various reasons including the following but not limited to:
    • Accidental deaths
    • Attempted suicide
    • Bullying in the schools
    • Domestic assaults and violence
    • Flooding and/or evacuation
    • Homicide
    • Loss through fire
    • Sudden death
    • Trauma of any form
    Requirements
    Fees: None
    Eligibility - Population(s) Served: Must belong to one of the member First Nations within Matawa Territory and be experiencing some form of immediate crisis such as violence or suicide
    Application: Services are accessed at a local level (Band Office) and accessed through direct communication with Matawa First Nations Management
    Accessibility: Wheelchair Accessible      Wheelchair Accessible
    Accessibility Notes: Fully Accessible - Main and upper levels; Lower level not accessible
    Languages: English
    Contact Information
    Phone Numbers: 807-344-4575
    Toll-Free: 1-800-463-2249
    Fax: 807-344-2977
    Email: reception@matawa.on.ca
    Website: www.matawa.on.ca/services/health-and-social-meno-b...
    Address: 233 Court St S 2nd Fl
    Thunder Bay, ON
    P7B 2X9
    Map
    Location:
    • Located at Court St S in the N ward of Thunder Bay
    • Closest intersection is at Court St S and John St
    • Situated near the Real Canadian Wholesale Club
    Hours: Office: Mon-Fri 8:30 am-4:30 pm
    Contacts: Nicole Jacob - Regional Crisis Coordinator
    807-344-4575 Ext 3662 * njacob@matawa.on.ca
    Francine Pellerin - Director of Health
    807-344-4575 Ext 3651 * fpellerin@matawa.on.ca

    This information is provided by thehealthline.ca. It was last completely updated on: 12/17/2025

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