| Program: | TransHelp - Peel Specialized Public Transit | ||
| Organizations: |
Region of Peel Public Works - Transportation |
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| Description of Services: |
Specialized public transit for eligible residents in
Brampton, Caledon and Mississauga. This door-to-door service is called
TransHelp You may be eligible for TransHelp if you experience a barrier to using conventional public transit (such as Brampton Transit or MiWay) due to your physical, cognitive, visual, sensory or mental health disability TransHelp is a shared ride service - the same as conventional public transit, light rail or train Passengers pay the same fare as conventional public transit; however, payments are made in advance TransHelp passengers are encouraged to use wheelchairs/scooters that comply with CSA standard. These wheelchairs, scooters and walkers are required to meet a specific size, weight and safety guideline Taxi Scrip, a subsidized taxi service, is also available to TransHelp passengers |
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| Requirements | |||
| Fees: | For service | ||
| Eligibility - Population(s) Served: | To qualify for TransHelp, you must: 1. Live in Peel (Brampton, Caledon or Mississauga).2. Are living with a permanent or temporary disability that’s defined by the Ontario Human Rights Code. This includes — but isn’t limited to — a visual, physical, sensory, cognitive or mental health disability that a healthcare professional has confirmed. 3. Have a disability that sometimes or always stops you from using conventional public transit such as Brampton Transit or MiWay | ||
| Application: |
•One-way trip costs $3.75 •Return trip costs $7.50 •New passengers must prepay a minimum of $37.50 to open an account •A monthly pass, which provides unlimited travel within that month, costs $124 |
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| Accessibility: |
Wheelchair Accessible
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| Languages: | English | ||
| Area(s) Served: | Peel Region | ||
| Contact Information | |||
| Phone Numbers: | Customer Service: 905-791-1015 ext 2 | ||
| Toll-Free: | 1-888-919-7800 | ||
| Fax: | 905-277-5864 | ||
| Email: | transhelp@peelregion.ca | ||
| Website: | www.peelregion.ca/transhelp/ | ||
| Address: |
2 Copper Rd Brampton, ON L6T 4W5 |
Map | |
| Intersection: | Tomken Rd and Steeles Ave E | ||
| Location: | Brampton (Steeles Industrial Area) | ||
| Hours: | Daily: 6am-1am (except statutory holidays) * Call Centre: Daily 8am-12midnight * Admin Office Mon-Fri 8:30am-4:30pm | ||
| Contacts: |
Lita D'Costa - (Acting) Supervisor, Client Services 905-791-1015 ext 6451 * lita.d'costa@peelregion.ca |
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This information is provided by thehealthline.ca. It was last completely updated on: 3/25/2025 |
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