Program: Family and Children's Services
Organization: Children's Aid Society of the District of Thunder Bay (The)
Description of Services:
  • Ensures the child's rights and best interests are protected, supported and monitored
  • Ensures that all social, emotional, and service needs are being met
  • Community Based Child Protection Program
    • Provides enhanced support programming on site at the June Lendrum Family Resource Centre
    • Carries out child protection intervention through a community based model
    • Assesses and connects families to needed services
    Family Group Decision Making
    • Offers dispute resolution program
    • Offers a culturally sensitive decision making process that brings together the family group to develop a plan that meets the needs of the child's safety and well-being as well as the family's as a whole
    • Aims to better enable family groups to have a voice in developing and implementing plans that ensure the emotional and physical safety and well-being of children
    Family Services Unit
    • Develops a collaborative service plan with families
    • Meets regularly with children and families
    • Advocates for services
    • Assists families in accessing needed services
    Support Services
    • Provides in-home support to families (parenting support)
    • Provides transportation, supervision and/or coordination of access visits
    • Sets guidelines to ensure that frequency and length of visits are appropriate
    • Schedules regular access (as long as there remains the possibility of family reunification)
    Requirements
    Fees: None
    Eligibility - Population(s) Served:
    • Children's Services: Children 17 years of age and younger, admitted into the care of the Society

    • Community Based Child Protection Program: Single parents and families who live in Lendrum Court and/or participating in the parenting services and support programs of June Lendrum Family Resource Centre

    • Family Group Decision Making: Individuals and families in dispute with their Child Welfare worker

    • Family Services Unit: Children and families involved with child protection services

    • Support Services: Individuals with children in care of the Society
    Application: Contact Intake and Assessment
    Accessibility: Wheelchair Accessible      Wheelchair Accessible
    Languages: English
    Contact Information
    Phone Numbers: 807-343-6100
    Toll-Free: 1-800-465-3905
    Fax: 807-343-0141
    Email: information@thunderbaycas.ca
    Website: www.thunderbaycas.ca/
    Address: 1110 Jade Court
    Thunder Bay, ON
    P7B 6M7
    Map
    Location:
    • Located at Jade Court in Thunder Bay one block W of Balmoral St
    • Closest intersection is at Jade Court and Amber Dr
    • Situated past Dufresne Furniture and behind Superior Hyundai
    Hours: Mon-Fri 9 am-5 pm, Sep-Jun


    Mon-Fri 8:30 am-4:30 pm, Jul-Aug


    Intake and Assessment: Mon-Sun 24 hours
    Contacts: Carmela Hardy - Executive Director
    carmela.hardy@thunderbaycas.ca

    This information is provided by thehealthline.ca. It was last completely updated on: 12/8/2025