Program: Crisis Response Services
Organization: Canadian Mental Health Association - Thunder Bay
Description of Services:
  • Provides 24/7 telephone support, including text
  • Offers a 12-hour mobile unit to provide in-person crisis assessment
  • Operates short-term Crisis Safe Beds
    • Telephone support provides the following:
    • Crisis assessment and intervention
    • Follow-up
    • Referrals to other community services
    • Support to family and friends
    • Wellness Planning
    Requirements
    Fees: None
    Eligibility - Population(s) Served:
    • Telephone support and mobile unit available to all ages

    • Crisis Safe Beds for individuals 16 years of age and older

    • Individuals under acute psychological distress from any number of life crises, trauma, psychosocial and/or mental illness, postpartum depression, violence, or dementia

    • Family, friends, parents, caregivers or service providers who are concerned about an individual

    • Mobile unit only available in city of Thunder Bay
    Application: Call for assistance
    Languages: English
    Contact Information
    Phone Numbers: 1-866-888-8988
    Crisis: 807-346-8282
    Email: cmhatb@cmha-tb.on.ca
    Website: thunderbay.cmha.ca/programs/crisis-response-servic...
    Address: Thunder Bay, ON
    Map
    Location: This service is offered via telephone or mobile outreach only
    Hours: Crisis Line: Mon-Sun 24 hours


    Mobile Response Team: Mon-Sun 12 noon-12 midnight


    Crisis Safe Beds: Mon-Sun 24 hours

    This information is provided by thehealthline.ca. It was last completely updated on: 2/3/2026