Program: Thunder Bay Head Office - Child Welfare Services
Organization: Children's Aid Society of the District of Thunder Bay (The)
Description of Services: Intake and Assessment
  • Receives child protection referrals in confidence from the community
  • Accepts allegations of child neglect and abuse
  • Serves as general intake for all other programs and services offered
Child Welfare
  • Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
  • Develops a plan of care for each child in collaboration with the child, caregiver and, when possible, the biological family
Crisis Intervention and Counselling
  • Provides crisis intervention and counselling
  • Refers children or adult offenders to other commonly used services when and where needed
Volunteer Opportunities
  • Offers a variety of volunteer opportunities for community members
  • Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board
Requirements
Fees: None
Eligibility - Population(s) Served: Crisis Intervention and Counselling: Children and families traumatized by child abuse/neglect


Volunteers: Criteria vary by opportunity
Application: Contact Intake and Assessment
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English
Contact Information
Phone Numbers: 807-343-6100
Toll-Free: 1-800-465-3905
Fax: 807-343-0141
Email: information@thunderbaycas.ca
Website: www.thunderbaycas.ca/
Address: 1110 Jade Court
Thunder Bay, ON
P7B 6M7
Map
Location:
  • Located at Jade Court in Thunder Bay one block W of Balmoral St
  • Closest intersection is at Jade Court and Amber Dr
  • Situated past Dufresne Furniture and behind Superior Hyundai
Hours: Mon-Fri 9 am-5 pm, Sep-Jun


Mon-Fri 8:30 am-4:30 pm, Jul-Aug


Intake and Assessment: Mon-Sun 24 hours

This information is provided by thehealthline.ca. It was last completely updated on: 12/8/2025